Messaging And Reporting
Effective communication with customers is essential to create a professional image for your property. It goes beyond just responding promptly to guest inquiries; the manner in which you communicate plays a crucial role in shaping the perception of your property's quality and service.
Moowio provides a versatile selection of templates for notifications and printed materials, allowing you to tailor your messages to match your property's unique brand and style. This customization extends not only to the content but also to the visual design, ensuring that every interaction leaves a positive and lasting impression on your guests.
Email notification
The automatic sending of email notifications to guests or property owners in response to received bookings, requests for post-stay reviews, and more are just a few examples of the numerous events Moowio handles. Of course, you have the option to disable any of these predefined events. Customizing and composing your own messages, adding an original touch, and shaping the unique character of your property is also made possible.
Central Inbox
Efficient and professional customer communication via a central message inbox is a time-saver compared to handling messages across various OTA channels. This central inbox consolidates messages synchronized from all OTA channels and ensures that your responses are delivered to guests through the same channel where the conversation is happening. You'll always know which channel you're using to communicate with the guest. Plus, the system archives your communications, offering the convenience of searching through past interactions.
Templates
Tailor your email templates for automated notifications or craft personalized PDF templates for printed documents using our intuitive buidl-in editor. Add your logo, add your invoice signature, and apply a range of features to give your property a unique and professional touch. Our designers are consistently working to update and create templates that elevate your property's branding.
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Copyright © 2023, Moowio
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Copyright © 2023, Moowio