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Keep your data secure

Securing your personal information during online bookings is a top priority for Moowio. We have implemented several measures to guarantee the utmost security.

Discover our security features, compliance measures, and essential insights about our software's hosting below.

“Global reach, unrivaled performance”

Unleashing speed and relevance on a massive scale.

Moowio infrastructure is hosted on Amazon Web Services (AWS). With a widespread network spanning 5+ data centers across 4 regions, our presence is global. No matter where you are in the world, we guarantee fast and reliable work experiences that surpass expectations.

Harnessing the power and scalability of Amazon Web Services' cutting-edge X-Series virtual machines, Moowio delivers lightning-fast search engine performance on Dynamo and Aurora DB.

Ensuring business continuity

Information security is at the top of our minds since day one. Moowio is a SaaS platform that is 100% cloud-based that is hosted in AWS. We do not host or operate any physical servers, load balancers, routers or DNS servers. All of our servers hosted in AWS are done through our own virtual private cloud with network access control lists that prevent unauthorized requests from reaching our internal network.

Amazon AWS provides regulatory and compliance assurances, including ISO 27001 and SOC 13. Amazon can provide further detailed information surrounding Amazon’s compliance and security documents.

We prioritize the security and privacy of customer data by implementing logical separation within our system. Our code enforces strict privacy controls, preventing any cross-customer data access or contamination. Each data entry is tagged by organization/account, and every request to our system requires the corresponding account context, strictly enforced through client-side JSON web tokens. We maintain the integrity of our system by promptly logging out and rejecting any requests in case of attempted tampering with an open session.

Application & Software Security

  • Ensuring the security of our solution is of utmost importance in our development process. We adhere to rigorous security practices inspired by OWASP standards.

  • To maintain a secure environment, Moowio implements separate development and pre-production staging environments, conducts thorough manual code reviews, performs comprehensive QA testing, and utilizes automated code analysis to validate any changes before deploying them to our production environment.

  • Continuous Deployment: Moowio follows a continuous deployment model, allowing us and our customers to quickly access bug fixes, improvements, and upgrades.

  • Seamless Updates: Our applications automatically pick up these changes, eliminating the need for restarts or user interaction to benefit from the latest updates.

  • Prioritization of Critical Updates: This development process enables us to prioritize critical updates and promptly address vulnerabilities as required.

Infrastructure Security

  • We prioritize security by treating everything as unsecure, including encrypting communications within the same rack for enhanced protection.

  • Only HTTPS ports are publicly opened.

  • Servers are always running on the latest stable version of web server.

  • Infrastructure is protected by multilayer access control.

  • Servers located in datacenters built following the industry security standards.

  • Our data stores are securely isolated in private zones, ensuring they are inaccessible from the internet for enhanced data protection.

  • All data is encrypted at rest utilizing Advanced Encryption Standard (“AES”) 256 encrypted disks.

  • Removable storage or hard copies (such as printed records) are not used and are strictly prohibited by our Security Policies.

GDPR

Moowio adheres to the EU General Data Protection Regulation (GDPR). We've enhanced our systems and processes to assist you in meeting your GDPR requirements. Not only are we GDPR-compliant ourselves, but we also offer features to support your GDPR compliance. For more details, please refer to our privacy policy.

Up-to-date Calendar

Your financial security is paramount to us. We are proud to be fully compliant with the Payment Card Industry Data Security Standard (PCI DSS) and Payment Card Industry Self-Assessment Questionnaire (PCI SAQ) requirements, ensuring that your credit card payments are handled with the utmost care and protection. Additionally, we offer the convenience of PayPal as a trusted and secure payment channel for your peace of mind. We are fully PCI DSS and PCI SAQ compliant through our relationships with our partners.

No need to worry. We keep your data safe!

Disaster recovery

  • An incremental backup of your data is built every couple of hours. Moowio continuously backs up data and stored encrypted within our Amazon Web Services environment.

  • With well documented disaster recovery and incident response plans to ensure we can recover from incidents in a timely manner.

  • For a faster service recovery, encrypted copy of the data is also sent to the closest AWS S3 region.

No matter what, your data won’t get lost!

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Copyright © 2023, Moowio